Commercial Collection Customers
Clear Alleys Program Customers
StreetScapes Customer Service
Large Roll-Off Containers
Residential & Multi-family Customers
What are the container options and sizes available to me?
The container options are illustrated below:
10 Yard - 16'L x 8'W x 3'H
20 Yard - 16'L x 8'W x 5'H
30 Yard - 18'L x 8'W x 6'H
How many feet around and above the container are needed for Recology CleanScapes to deliver and service our container?
Recology CleanScapes trucks are 34 feet long. To enter a location and deliver a box, we require at least 34 feet plus the length of the box. As our trucks offload the container, we need 16 feet of overhead space.
When it rains, how do I minimize the amount of water inside the container? Will I be charged for water in the container?
Recology CleanScapes offers containers with solid lids which limit the amount of water inside the box. As our driver pulls the box onto his/her truck, water within the box may pour out due to the angle of the box. Depending on the makeup of the materials inside the container, water may or may not effect on the weight of the container. Many materials soak up water and would add to the weight of the container which does add to the overall cost of the container. If a lid is needed, please mention when making the request for the container.
In dry weather, my location is accessible to a truck. What should I expect during rainy weather?
During rainy weather, access to various sites may be limited due to mud, visibility, etc. If our driver feels that a location is un-serviceable or unsafe due to the weather, we will inform customers as soon as possible and continue service when conditions improve.
How do I work the lid on the container? How can I operate it safely?
If you have questions about how to operate your container lid, it is best to meet the driver onsite for the initial delivery. Our driver can show you how to safely use the lid.
For your protection, It is unsafe to remove the pins that connect the lid to the box.
Do I need a street-use permit? Who do I contact?
If your property does not have enough space for a container or space to safely gain access, you may be required to place the container on the street. If you need to use the street right of way and live in Seattle, call City of Seattle Street Use Permit Counter at 206.684.5283. Questions they will ask: How long do you need the container? What is the footprint of space that this container will take up?
What is the maximum weight that the container can weigh?
Legally, 14,000 lbs or less fills the containers. If more is loaded than legally possible, the container will have to be off loaded at customer's expense. Materials like dirt, concrete, bricks, or other heavy materials add a tremendous bulk and weight to the container.
Can I have the box hauled at any time of day? Do you guarantee haul times?
The zoning of your property determines the time of day that we are allowed to haul. Depending on the zone, day hauls can begin at 5am, finishing around 3pm. For commercial zones, night hauls can begin at around 6pm through to the early morning.
We can guarantee any haul within 24 hours of first notice to haul.
What do I need to know about loading the box?
When loading the box, the materials cannot be higher than the sides of the box.
What can/can't I put in the container?
For customers with boxes designated as Construction, Demolition, and Land-Clearing (CDL) debris, the following items are acceptable for recycle:
For garbage customers, the following items are prohibited
When you are contacting customer service, it is useful to communicate the type of materials to be loading into your container so we best assist you.
I am renovating my home that was built in the 1920's. What steps should I take to ensure that asbestos is properly abated?
Before starting any renovation, check out the Puget Sound Clean Air Agency website at http://www.pscleanair.org/business/Asbestos/Pages/default.aspx
Here are the steps:
Conduct an asbestos survey by an AHERA-certified building inspector to locate potential asbestos-containing material.
File a Notification with Puget Sound Clean Air Agency prior to any demolition activities.
All friable asbestos-containing materials listed in the survey must be removed from the structure by an asbestos contractor prior to any demolition.
I need to put the container on my driveway but I am worried about cracking the concrete with such a heavy box. What can I do?
Roll-off containers can get heavy. It is recommended that customers place sheets of plywood on top of the driveway where the container wheels and legs would go. Recology CleanScapes is not responsible for damage caused to property from roll-off containers.
What size container can I get for dirt or concrete?
Due to the weight of aggregate materials like concrete or dirt, a 10 yard container is the largest size available.
What is a dry run charge?
A dry run charge is a fee assessed if we come out to haul a container, and can not haul that container due to access issues, overweight container, or due to a request from the customer.