Commercial Collection Customers
Clear Alleys Program Customers
StreetScapes Customer Service
Large Roll-Off Containers
Residential & Multi-family Customers
Effective April 1, 2014 garbage rates in Seattle increased 1.4% for both residential and commercial customers. Commercial rates for regular collections depend on the type and size of container, pick-up frequency, and whether the material is compacted. More information is available at seattle.gov.
Pay by e-Check or credit/debit card
Pay by check
Pay by automatic deduction
Call 206.254.9950 or visit our online payment center to pay with a check or with a credit/debit card. Visa, MasterCard, and Discovery Card are accepted. Credit or debit card payments are subject to a transaction fee of 2.9%. Payments made by e check are not subject to a fee. Whether paying online or by phone, you will be asked to provide the following account information: Recology CleanScapes account number, invoice number, method of payment and payment amount.
Mail your check and invoice payment stub to:
Recology CleanScapes, Inc.
P.O. Box 34260
Seattle, WA 98124-1260
Automatic payment makes paying your bill easy. By enrolling in this service, your bill will be paid automatically from your checking account. Each billing period you will receive your bill via regular mail or, if you receive e-Billing, you will receive an email notification that your bill is ready to be viewed (see Billing Options, below). Ten days after your invoice or email notification is sent, your bill will be paid by automatic deduction from your bank account.
To sign up for this service, download and submit the request for automatic payment form and fax or mail the completed form as indicated on the form. Requests received by the 20th of the month will take effect on your next bill.
You can receive your bill through regular mail or you can sign up for "e-Billing."
If you sign up for “e-Billing,” you will receive notification via email that your invoice is ready for payment. The email will contain a link to your Recology CleanScapes account where you can view your bill and pay online using e-Check or credit card.
To sign up for e-Billing, download and submit the request for paperless billing form.
Past Due Accounts: An account is past due if payment is not posted by the due date on the invoice. Payments received on weekends and holidays will be posted on the next business day. A 1% finance charge per month will be applied to any past due amount. Failure to pay invoices by the specified due date can result in the suspension or cancellation of services and the submission of your account to an external collection agency. Recology CleanScapes reserves the right to remove containers if service is suspended for non-payment and you may be required to pay a cart/container redelivery fee to resume service. In order to restart ended services on a delinquent account, all charges must be paid in full, and you may be required to make a prepayment in order to resume service.
Returned Payments: If a payment is rejected due to incorrect information or insufficient funds, you will be charged a returned payment fee of $25.00.
Property Owners: Property owners and tenants are both equally responsible for timely notification of changes in occupancy and/or property ownership. The property owner is ultimately responsible for these charges unless he or she notifies CleanScapes of a change in occupancy within ten (10) days of a tenant’s move-out date.
Billing Disputes: If you have questions and/or disputes about your bill or service, please call Customer Service at 206.250.7500 to speak with a representative.
Billing, Taxes, and Surcharges: Your bill includes all required taxes and surcharges.
Other Questions: For questions or comments about your service, please email us at firstname.lastname@example.org or call our Customer Service center at 206.250.7500.