For Municipalities

Recology CleanScapes
By The Numbers

300+

employee owners


100,000+

residential customers


10,000+

commercial/multifamily customers


100,000+ tons annually

material diverted from landfills


9

communities served

BEYOND WASTETM Services for Municipalities

Recology CleanScapes redefines traditional collection services, and brings its fresh, energetic and novel approach to all it takes on. Recology CleanScapes has successfully executed large-scale contract transitions for the City of Shoreline in 2008, the City of Seattle in 2009, City of Des Moines in 2011, City of Issaquah in 2012, City of Carnation in 2013, Cities of Burien, SeaTac and Maple Valley in 2014, and City of Bothell in 2015.

 

 

Performance

The employee owners of Recology CleanScapes take pride in surpassing the expectations of our customers. Our consistent execution in the field and our well versed call center staff reflect both management best practices and the use of cutting edge technology to continually improve upon service.

 

Service

Our exemplary service is coupled with accountability. We hold ourselves to exceptionally high standards, and communication and transparency are important to us. We review all operational, customer service, maintenance and performance metrics at our weekly CleanStats meetings to look for efficiencies and process improvements.

 

 

 

Outreach

Our outreach efforts are not limited to contractual obligations. Recology CleanScapes pioneered the Neighborhood Reduction Rewards Program for residential customers to bring awareness to the issue of waste reduction, and to reward residents through community improvement projects. Read more about our Community Programs.

 

Partnership

Recology CleanScapes strives to anticipate community issues in collaboration with our City partners. Pilot programs responsive to our partners’ needs are undertaken proactively and professionally. Our Shoreline Snow Plow Program and Seattle Pike-Pine Maintenance Programs are the outgrowth of addressing those needs with the Cities we serve.

 

 

 


Call 206.764.8994 for our municipal contracts team.

“New entries to the solid waste collection industry are unusual, especially at the scale required to service a significant portion of a large city like Seattle. Despite the tremendous challenges a new company faces taking on such a herculean task, CleanScapes has proven worthy.”

 —

Ray Hoffman
Director
Seattle Public Utilities

“I know that I speak on behalf of our residents when I say that our community is very satisfied with the service they have provided. In fact, in a 2012 customer survey conducted by the City of Shoreline, the quality of CleanScapes’ solid waste service was ranked highest among the services that residents receive from the City.”

 —

Mark Relph
Public Works Director
City of Shoreline

“The garbage company of yesterday was just concerned about collecting garbage. The garbage company of today is concerned about collecting garbage, recycling and yard waste. But the garbage company of tomorrow, similar to CleanScapes is working to reduce the amount they actually collect.”

 —

Tim Croll
Director,
Solid Waste Division
City of Seattle